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Get Help During COVID-19

For Individuals

If you are in need of assistance, contact 211 for referral to the best local resources to fill your need. There are three ways to connect: 

  • Dial 2-1-1 (due to high call volumes please anticipate a wait time)

  • Text your zip code to 898-211

  • Search the online database at

For Nonprofits

Nonprofits serving Franklin County residents impacted by the pandemic may:

COVID-19 Information & Resources

Key COVID-19 Information - Franklin County


If you think you have been exposed to COVID-19 and develop a fever and symptoms such as cough or difficulty breathing, call your primary care provider. If you are not experiencing symptoms but have been in close contact (15 minutes or more and within 6 feet in distance) with someone who has tested positive for COVID-19, you may need a test. Please call your primary care provider.


If you do not have a primary care provider, contact Wellspan Online Urgent Care or Keystone Health.

  • Call 1-877-PA-HEALTH to report a Public Health Emergency or AN IMMEDIATELY NOTIFIABLE CONDITION such as COVID-19

  • Download the COVID Alert PA app from the PA Dept. of Health, to get exposure alerts without compromising your privacy or personal information

  • Text PACOVID to 898-211 to stay informed with updates on breaking news, relief legislation, and resources to help you meet your basic needs during the crisis

PA Resources:

For resources, such as rent, utilities, financial assistance, the latest communication from the Commonwealth, and more, visit

Franklin County Resources:



For local food pantries and other nutrition resources, check out Franklin County Food Resources Nutrition Map


Local Healthcare providers COVID-19 information:

  • Keystone Health COVID Information Center

    • Keystone Urgent Care, 111 Chambers Hill Dr., is providing testing for symptomatic and asymptomatic patients

    • Keystone Pediatrics offices are providing testing to asymptomatic and symptomatic patients of the practice by appointment only

      • Chambersburg office: Call 717-709-7950 to schedule an appointment

      • Waynesboro office: Call 717-387-8060 to schedule an appointment

    • View updates on vaccination availability from Keystone Health

NOTE: COVID-19 testing is free for all Americans, regardless of insurance status or ability to pay.


View the Mental Health Tips and Resources from Healthy Franklin County, as well as:

How You Can Help


Our communities are in need of volunteers and donations now more than ever. Check out our volunteer page for current local needs. If you’re in a position to give, please consider donating to United Way of Franklin County's 2020 Community Campaign or the COVID-19 response fund.

Other ways to help:

  • Share your COVID-19 story: help us show lawmakers how much working folks are struggling, so we can advocate for relief legislation that works for all Pennsylvanians

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