Jobs at United Way

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United Way of Franklin County is currently seeking an Office Coordinator - a critical contributor to the United Way Team! 

Details on the job position and how to apply are available below.

Office Coordinator

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The Position:

The Office Coordinator of United Way of Franklin County is critical to the success of UWFC’s programs, initiatives, and goals, impacting the efficiency of everyone in the office by maintaining  a professional work environment, supporting the campaign, contributing to events, and presenting strong communication within the office and with our stakeholders, volunteers, Board, and guests. Reports to the Executive Director; able to take direction from and provide support to Board of Directors, Finance Committee members, and other key personnel within the organization as necessary.​

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Core Competencies:

• Professional attitude and appearance

• Exceptional focus on guest care and customer service

• Excellent communication and computer literacy

• Ability to work as part of a team, building effective collaborative relationships to support the UWFC mission while taking the initiative to work independently to move projects forward

• Maintain a clean and neat work environment

• Maintain confidentiality and discretion with sensitive information

• The United Way professional is a steward of the United Way brand, growing and protecting the reputation and results of the organization

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Qualifications:

• Competency with UWFC office processes, communication systems, and computer systems (Microsoft Office, Outlook, QuickBooks, Donation Tracking software)

• Ability to create and maintain databases, spreadsheets, electronic calendars, and organizational charts with knowledge of mail merge functions and correspondence

• Sensitive and intuitive to the needs of stakeholders, volunteers, donors, Board members, as well as members of the general public to provide solutions with professionalism and courtesy

• Understands the concepts of UWFC operations, using proper judgment skills and critical thinking to perform the functions of the job while acquiring knowledge of the non-profit field

• Flexibility to handle hectic times during peak campaign activities and other programming efforts where multi-tasking is necessary

• Educated in basic bookkeeping in order to assist with accounting functions

• Strong organization and time management skills with high attention to detail

• Ability to connect with people from a diverse array of backgrounds, with the awareness to be sympathetic to their needs

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Responsibilities:

1. Daily Office Management

• Provide friendly, welcoming guest service to all who connect with UWFC

• Act as front-line referral resource for inquiries to UWFC and appropriately direct guests in an efficient and informative manner

• Record and distribute mail, reports, campaign gifts, and other items as required; process mailings, campaign materials, documents, newsletters and other distributed material

• Create, organize, and  update files, spreadsheets, contacts, donor lists, referral resources, and other reports with consistent data entry and database management

• Oversee and maintain office supplies and equipment,  track inventory, place orders, and schedule maintenance/repairs as necessary

• Assist with formatting, preparation, proofreading, and distribution of documents, mailings, emails, and other correspondence

• Control and organize the office surroundings to present an orderly and well-functioning environment

2. Support for Executive Director and Key Personnel

• Support  Executive Director on Board relations and meetings, including correspondence, scheduling, recording minutes, and follow-up

• Manage and coordinate the office calendar and schedules for Executive Director and other staff as directed, effectively handling correspondence related to scheduling and meetings

• Collaborate with Executive Director on campaign management, Board engagement and contributions,  and events, as well as intuitively responding to requests from staff for assistance with other projects

• Assist Finance Specialist with basic bookkeeping and accounting functions as necessary

3. Support for Campaign and Other Organized Efforts

• Coordinate volunteer efforts for events and activities supporting the UWFC mission, including registering new volunteers, maintaining an active volunteer database, communicating volunteer opportunities, and leading volunteer appreciation efforts

• Prepare and organize materials for campaign outreach,  events, and cabinet meetings under the direction of the Executive Director

• Participate in event and organization planning where ideas are welcome to create successful outcomes, providing logistics before, during, and after events

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Position Details:

Position is full-time hourly, 40 hours per week. Typical hours are from 8:00 am to 4:30 pm with half an hour for lunch. Some early morning, evening, and weekend meetings or events will be required.

Starting wage is between $15-$17/hour, dependent upon experience/qualifications.

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How to Apply:

Please submit resume and cover letter to Dawn Buckner, dbuckner@uwfcpa.org, by August 30, 2019.