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United Way of Franklin County is currently seeking an Office Coordinator - a critical contributor to the United Way Team! 


Details on the job position and how to apply are available below.

Office Coordinator

The Position:

The Office Coordinator of United Way of Franklin County is critical to the success of UWFC’s programs, initiatives, and goals, impacting the efficiency of everyone in the office by maintaining  a professional work environment, supporting the campaign, contributing to events, and presenting strong communication within the office and with our stakeholders, volunteers, Board, and guests. Reports to the Executive Director; able to take direction from and provide support to Board of Directors, Finance Committee members, and other key personnel within the organization as necessary.

Core Competencies:

  • Professional attitude and appearance

  • Exceptional focus on guest care and customer service

  • Excellent communication and computer literacy

  • Ability to work as part of a team, building effective collaborative relationships to support the UWFC mission while taking the initiative to work independently to move projects forward

  • Maintain a clean and neat work environment

  • Maintain confidentiality and discretion with sensitive information

  • The United Way professional is a steward of the United Way brand, growing and protecting the reputation and results of the organization


  • Competency with UWFC office processes, communication systems, and computer systems (Microsoft Office, Outlook, QuickBooks, Donation Tracking software)

  • Ability to create and maintain databases, spreadsheets, electronic calendars, and organizational charts with knowledge of mail merge functions and correspondence

  • Sensitive and intuitive to the needs of stakeholders, volunteers, donors, Board members, as well as members of the general public to provide solutions with professionalism and courtesy

  • Understands the concepts of UWFC operations, using proper judgment skills and critical thinking to perform the functions of the job while acquiring knowledge of the non-profit field

  • Flexibility to handle hectic times during peak campaign activities and other programming efforts where multi-tasking is necessary

  • Educated in basic bookkeeping in order to assist with accounting functions

  • Strong organization and time management skills with high attention to detail

  • Ability to connect with people from a diverse array of backgrounds, with the awareness to be sympathetic to their needs


1. Daily Office Management

  • Provide friendly, welcoming guest service to all who connect with UWFC

  • Act as front-line referral resource for inquiries to UWFC and appropriately direct guests in an efficient and informative manner

  • Record and distribute mail, reports, campaign gifts, and other items as required; process mailings, campaign materials, documents, newsletters and other distributed material

  • Create, organize, and  update files, spreadsheets, contacts, donor lists, referral resources, and other reports with consistent data entry and database management

  • Oversee and maintain office supplies and equipment,  track inventory, place orders, and schedule maintenance/repairs as necessary

  • Assist with formatting, preparation, proofreading, and distribution of documents, mailings, emails, and other correspondence

  • Control and organize the office surroundings to present an orderly and well-functioning environment

2. Support for Executive Director and Key Personnel

  • Support  Executive Director on Board relations and meetings, including correspondence, scheduling, recording minutes, and follow-up

  • Manage and coordinate the office calendar and schedules for Executive Director and other staff as directed, effectively handling correspondence related to scheduling and meetings

  • Collaborate with Executive Director on campaign management, Board engagement and contributions,  and events, as well as intuitively responding to requests from staff for assistance with other projects

  • Assist Finance Specialist with basic bookkeeping and accounting functions as necessary

3. Support for Campaign and Other Organized Efforts

  • Coordinate volunteer efforts for events and activities supporting the UWFC mission, including registering new volunteers, maintaining an active volunteer database, communicating volunteer opportunities, and leading volunteer appreciation efforts

  • Prepare and organize materials for campaign outreach,  events, and cabinet meetings under the direction of the Executive Director

  • Participate in event and organization planning where ideas are welcome to create successful outcomes, providing logistics before, during, and after events

Position Details:

Position is full-time hourly, 40 hours per week. Typical hours are from 8:00 am to 4:30 pm with half an hour for lunch. Some early morning, evening, and weekend meetings or events will be required.

Starting wage is between $15-$17/hour, dependent upon experience/qualifications.

How to Apply:

Please submit resume and cover letter to Dawn Buckner,, by August 30, 2019.